Privacy policy.

At Light Up The Toon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Event details (e.g. location, date)

  • Payment details (processed securely via third-party providers)

  • Any other information voluntarily provided through contact forms or bookings

We may also collect anonymised website usage data through cookies or analytics tools to improve your user experience.

2. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries and provide quotes

  • Confirm and manage bookings

  • Deliver and set up your hired items

  • Send updates or important service information

  • Improve our website and services

  • Comply with legal obligations

We will never sell or rent your data to third parties.

3. Data Sharing

We only share your data with third parties when:

  • It is necessary to fulfil your booking (e.g. delivery partners)

  • We are required to do so by law

  • You have given us permission

All third parties we work with are expected to respect your data and comply with data protection laws.

4. Cookies

Our website may use cookies to enhance your browsing experience. These small files help us understand website traffic and improve functionality. You can disable cookies through your browser settings at any time.

5. Data Security

We take data protection seriously. Your personal data is stored securely and only accessible by authorised personnel. Any payment data is handled securely via trusted third-party processors.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent at any time

To make a request, contact us at: [your email address]

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date above.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Light Up The Toon
Email: [insert email address]
Phone: [insert phone number]